Terms and Conditions

TERMS AND CONDITIONS ARE OF ALL STATED BELOW

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It is the client’s responsibility to read and understand all terms and conditions before signing.

By signing or paying a deposit for this contract, the client is you and has agreed to all terms and conditions.

Client has agreed and given Elite Wildlife Trappers and employee’s permission to go on to the property at any time during the trapping, removal, repair process, or while our equipment is on site.

Client has agreed to all pricing on contract no matter how long the job takes to complete the work listed on the contract. Elite Wildlife Trappers first priority is to get the wildlife out. Client understands repairs and exclusion barriers may not get done right away due to high demand of wildlife activity during the different seasons. Quoted pricing is based on the specialty work of our industry and profession and not how long it takes to complete. During the consultation and explaining the details of a job verbally some clients may not have a clear understanding of what was said or explained. Client agrees with what is in writing on the contract is what was agreed too and additional fees that could occur due to different situations as stated in the terms and conditions.

INSPECTIONS: 

Free inspections consist of looking at the home or structure from the outside / inside or possibly looking into the attic or crawlspace only. Not climbing into. Free inspections are only for the first visit to the property only. All other inspections requested by the client will be charged for each time thereafter and added to the invoice. Due to the health risks and other risks involved with attic or crawlspace inspections a minimum fee of $185 for each will be added to the invoice.

SERVICE CALLS:

Service calls are getting a technician to the property for any reason. The service call is free. Service call includes: outdoor or indoor inspections only or to access a situation only. Service calls do not include any labor or materials of any kind.

After hour service calls that cannot wait until regular hours of operation start at $185 and there will not be a free first-time inspection after regular hours of operation. Regular hours of operation are 10:00am to 5:00pm Monday to Friday. Holidays or Saturday and Sunday are not scheduled and will be considered after hour service calls.

TRAPPING AND REMOVAL OF WILDLIFE:

Client fully understands that trapping and removal of wildlife is a totally separate from repair costs.

Client understands that dealing with wildlife is unpredictable. Removing wildlife is sometimes hard and no one knows the number of wildlife we will be dealing with. The trap setup fee includes 7 days. Elite Wildlife Trappers does not guarantee to catch any animal at any time. If no scheduled repairs are to be done, the trap will be removed and the entry points will be left open as they were before setting the trap. If the trap is required after 7 days a discounted fee will be applied to the invoice. Each time a technician must return to a property to repair or alter the trap or close another entry point a service fee may be applied to the invoice. Client understands that wildlife can unset traps, make new entry points at any time. Client understands if an animal has been trapped and caught before it will resist going into the trap at all costs. Client understands that our methods of trapping may have to be changed a few times in order to catch or remove wildlife in different situations. Because every situation can be different service fees may be applied each time we go to a property.  Elite Wildlife Trappers has the right to release the same animal on site if client refuses to pay for the removal of the animal(s).  The client or contact person is fully responsible for the well being of a trapped animal(s) at their property and are aware they must call before 8:00 am or a rerouting fee of $25 will be applied to the bill.  Elite Wildlife Trappers will not be held responsible if any animal bites, scratches, or injures a pet, child, or other at any time.  Elite Wildlife Trappers will not be responsible for any damage to the structure(s), landscaping, on contents of the property by an animal of any kind during or after the trapping process.  Elite Wildlife Trappers will not be held responsible if an animal dies, or gets blocked in on the premises during the trapping process.  Elite Wildlife Trappers will not be responsible for an animal chewing, scratching or cause damage trying to get back in the premises or succeeding.

LATE FALL AND WINTER WILDLIFE TRAPPING OR REMOVAL:

Client fully understands that wildlife can go dormant during the cold months. Wildlife may not move for long periods of time. Making them very difficult to remove. Client understands that the removal process could take weeks to remove. Client understands they must be patient and may have to tolerate noises for a period of time. Wildlife must come out when they are ready to do so. Not much anyone can do during the cold seasons.

BABY WILDLIFE:

Removal of baby wildlife from attics can be difficult due to accessibility and the age of the wildlife. If the wildlife can move around and hide this will require new strategies and may cost more to resolve the problem as quoted.  Baby removal from attics starts at $550 but can go up from there. Elite Wildlife Trappers cannot guarantee we will get all of the wildlife out of an attic space, due to wildlife are able to fall into walls and unreachable places.

EQUIPMENT REPLACEMENT:

The traps or wildlife extractors used are the client’s responsibility and any lost, stolen, or damaged trap or wildlife extractors must be replaced by the client at full replacement value plus a $30 restocking fee for each trap or extractor.

BAT REMOVAL:

Client fully understands that bats are one of the hardest to get rid of. Due to the fact that they can get into the smallest of gaps. Client understands that bats are creatures of habit and they are relentless and persistent on trying to get back in to a place they were living in for years to come. If a gap opens up due to contraction or expansion of the building or structure the bats will find it and get back in. Client fully understands that no one has any control over that and that is why it will not be covered by warranty. Client understands Elite Wildlife Trappers cannot stop bats from landing on home or structure after a seal up has been completed. Bats may land and leave a mess for years after. Client understands no one has control over that, and no one can warranty that. Client understands some bats may not get out in the allotted time of the removal process. Bats can survive for many months trapped inside a building or structure. Client understands other fees may apply above the quoted price if other strategies are required. Client understands any bat removal from inside a building or structure is never covered by any warranty and removal fees will apply for each.

SICK WILDLIFE:

If elite Wildlife Trappers is required to remove sick or injured wildlife ($50.00+hst) will be added to the quoted pricing for each. Due to having to handle sick wildlife differently than the healthy wildlife. The cleaning process after handling sick wildlife is extensive and takes a lot of time. Removal of sick wildlife must be dispatched humanely by law..

HEARING NOISES: 

After our trapping process is over and if we have done the repairs to keep wildlife out and you are still hearing noises. The client understands that other strategies may have to be done and other service fees will apply. Elite Wildlife Trappers will not be held responsible if wildlife dies in an attic or crawlspace at any time during or after repairs. Elite Wildlife Trappers will not be held responsible if wildlife gets locked into an attic or crawlspace caused by repairs or trapping methods at any time.

ATTIC & CRAWLSPACES

Attic’s and crawl spaces may sometimes have junk, wood, plastic, steel, metal, cement or other hidden objects inside, the quote given will not include the removal of these items.  If the client would like these items removed an extra cost for labor and disposal fee’s will be added.  Elite Wildlife Trappers will not be held responsible for any items that should not be there and technicians will not be held responsible for any damages to a home, property, landscaping or structure of any kind caused by trapping methods, removal methods, repairs, installing exclusion barriers, or restorations at any time. The client understands that accidents can happen and nothing was damaged by intent. By accepting the contract, the client has agreed Elite Wildlife Trappers and Employees will not be held responsible for any damages of any kind what so ever at any time during or after the contract. The client has agreed and will take on all responsibilities and or costs due to any damages that may occur.

PAYMENT:

Client agrees all wildlife trapping and removal payments are due on the day of each service.

Client agrees to pay 50% down on all repair or restorations quoted.

Client agrees to pay in full the remainder of the quoted price on the scheduled day of completion.

All payment plans must be approved before the job has been started.

Client agrees that there will be penalties, administration fees, and interest charged if not paid on time.

Penalties and interest will be applied the 5th day after the scheduled completion date and every 15 days after.  Any bill not paid a 5% per month interest charge will be added to the remainder amount owing until paid.

WARRANTIES:

All warranties are limited to 1 year. The warranty is for the work done and only what was stated on the contract for repairs and exclusion barriers on the outside of a building or structure only.

Warranties are non-transferrable if the home is sold or changes occupancy.

All warranties will never include rodents, pests, insects, or bats from re-entering a home or structure. Even if exclusion barriers were installed to keep them out.

After a home has been sealed to keep out wildlife, warranties do not cover contraction or expansion on any materials used to build a home or structure. Metal roofs for example has movement all of the time in different temperatures. No gap today, but big gap tomorrow.   No one can have control over that.  If Elite Wildlife Trappers returns to client’s home and Elite Wildlife Trappers exclusion barrier has been tampered with warranty will be void and a service call fee will be applied.  Elite Wildlife Trappers will not be responsible for an animal chewing, scratching or cause damage trying to get back in the premises or succeeding.

SOCIAL MEDIA:

Client agrees not to slander Elite Wildlife Trappers or employees at any time or anywhere. Client agrees not to post pictures, videos, messages, or anything regarding Elite Wildlife Trappers or employees on any social media sites or other for any reason at any time.  Failure to uphold these terms and conditions will result in the removal of the content immediately and paying a fee of $1000.00

ATTORNEY FEE’S AND COURT DATES

Should Elite Wildlife Trappers require the services of an attorney for the enforcement of any provision of the contract agreement or legal fees evolving non payment.  Client agrees to pay Elite Wildlife Trappers attorney fees. Should Elite Wildlife Trappers need to go to court for any reason as of landlord and tenant issue client agrees to pay for lost time.

CHEMICAL SENSITIVITY

If customer or other occupants of the structure(s), or adjacent buildings, believe they are or may be sensitive to Odoban or its odors, or if customer or other occupants have consulted with a medical doctor, or other healthcare provider, regarding such sensitivity, customer must notify Elite Wildlife Trappers in advance of treatment of the structure(s). Elite Wildlife Trappers reserves the right, upon receipt of such notifications to deny or terminate service.   Failure to provide such notification represents customer’s assumption of risk and wavier of any claims against Elite Wildlife Trappers in connection with such sensitivity.

DISCLOSURE

Prior to such treatment, the customer or its agent must divulge and information concerning hidden plenum air spaces, air ducts, crawl spaces, wells, cisterns, unconcealed pipes or cables or any other conditions that may contribute to intruding wildlife.   Failure by the customer or its agent prior to treatment by Elite Wildlife Trappers , to divulge such information to Elite Wildlife Trappers, forever and fully releases Elite Wildlife Trappers from any and all liability arising out of such treatment.

FUTURE DAMAGE

Customer understands that Elite Wildlife Trappers is not responsible for and does not guarantee against present and future damage to the building or contents, or provide for the repair or replacement thereof.  This contract does not guarantee, and Elite Wildlife Trappers does not represent that covered Wildlife will not return to the property

EXISTING

Elite Wildlife Trappers is not responsible for repairs to damages disclosed in its inspection.  In addition, hidden damage may exist in concealed, obstructed or inaccessible areas.  No attempt to remove siding, plastic or sheet rock, insulation, carpeting, paneling, etc. To search for hidden infestation/ damage is made.  Elite Wildlife Trappers cannot guarantee that infestation/damage disclosed by the floor level visual inspection of the premises shown above represents the entirety of the infestation/damage which may exist as of the date of the initial control application. Elite Wildlife Trappers shall not be responsible for repair of any existing damage, including without limitations, any damage that exists in areas or in structural members, which were not accessible for visible inspection as of the date of this inspection.   It is advisable that a qualified building expert inspect the property to determine what effect, if any, the infection/damage has upon the structural integrity of the property.

LIMITS AND LIABILITY

Although Elite Wildlife Trappers will exercise reasonable care in performing services under this contract.  Elite Wildlife Trappers will not be liable for injuries or damage to persons, property, animals, vegetation.  Further, under no circumstances will Elite Wildlife Trappers be responsible for any injury, disease or illness caused or allegedly caused by bites, scratches or contaminations of Wildlife or There feces.  Elite Wildlife Trappers representatives are not medically trained to diagnose borne illnesses or diseases.   Please consult your physician for any medical diagnosis.  To the fullest extent permitted by law, Elite Wildlife Trappers will not be liable for personal injury, death, property damage, loss of income or any other damages whatsoever, including consequential and incidental damages arising from this service.  Elite Wildlife Trappers liability is specifically limited to the labor and products necessary to help reduce populations

PERFORMING THE WORK

Elite Wildlife Trappers will perform the work in the workman-like manner.  Elite Wildlife Trappers will exercise reasonable care while performing any work hereunder to try to avoid damaging any part of the structure(s), plants, animals.  Under no circumstances or conditions shall Elite Wildlife Trappers be responsible for damage caused by Elite Wildlife Trappers at the time the work is performed.  Change in law this contract shall be interpreted, regulated and adjusted in accordance with applicable federal, provincial and local laws and regulations as they exist at the time this contract is executed. Should and federal, provincial and local law and regulations be changed regarding Elite Wildlife Trappers services or treatments, Elite Wildlife Trappers may take whatever steps necessary to comply with said laws.

AREAS SERVICED

Elite Wildlife Trappers will apply treatment, as it deems appropriate to all potential harborage areas within the structure. Customer agrees to provide access to the structure at the schedule time of service.  In the event Elite Wildlife Trappers is denied access to the interior of the structure, Elite Wildlife Trappers will not provide treatment and customer agrees to pay a service charge for a return visit to provide treatment to the structure.

Elite Wildlife Trappers is not responsible for any injury, disease, or illness caused, or allegedly caused, by bites, scratches or contaminates.